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Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: January 30, 2025

Introduction

Welcome to Maeris ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

Information We Collect

Information You Provide

  • Account Information

    Name, email address, and password when you create an account

  • Profile Information

    Company name, job title, and other details you choose to provide

  • Payment Information

    Billing address and payment details (processed securely by our payment providers)

  • Communications

    Information you provide when contacting our support team

Information Collected Automatically

  • Usage Data

    How you interact with our service, features used, and actions taken

  • Device Information

    Browser type, operating system, and device identifiers

  • Log Data

    IP address, access times, and pages viewed

How We Use Your Information

We use the information we collect to:

🚀

Provide Services

Deliver, maintain, and improve our platform

đŸ’ŗ

Process Payments

Handle transactions and billing

📧

Communicate

Send updates, support messages, and notifications

📊

Analyze & Improve

Monitor trends and enhance user experience

đŸ›Ąī¸

Security

Detect and prevent fraud and abuse

âš–ī¸

Legal Compliance

Meet regulatory and legal obligations

Cookie Policy

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings and our cookie preference center.

Required

Essential Cookies

Required for the website to function. These enable core functionality like security and session management.

Optional

Analytics Cookies

Help us understand how visitors interact with our website by collecting anonymous data.

Optional

Functional Cookies

Enable personalized features and remember your preferences like language and theme.

Optional

Marketing Cookies

Used to deliver relevant ads and track campaign effectiveness across websites.

Cookie Details

Cookie NameProviderPurposeCategoryExpiration
cookie_consentMaerisStores your cookie consent preferencesEssential1 year
session_idMaerisMaintains your login sessionEssentialSession
_gaGoogle AnalyticsDistinguishes unique users by assigning a randomly generated numberAnalytics2 years
_ga_*Google AnalyticsMaintains session state for GA4Analytics2 years
_gidGoogle AnalyticsDistinguishes users for analyticsAnalytics24 hours
mp_*MixpanelTracks user interactions and eventsAnalytics1 year
_hjSessionUser_*HotjarIdentifies returning users for heatmapsAnalytics1 year
_hjSession_*HotjarHolds current session dataAnalytics30 minutes
themeMaerisRemembers your preferred color themeFunctional1 year
localeMaerisStores your language preferenceFunctional1 year
_fbpFacebookTracks visits across websites for ad targetingMarketing3 months
_fbcFacebookStores last visit from a Facebook ad clickMarketing2 years

You can manage your cookie preferences at any time:

Data Sharing & Disclosure

We may share your information in these circumstances:

1

Service Providers

Third-party vendors who perform services on our behalf (hosting, analytics, payment processing)

2

Business Transfers

In connection with a merger, acquisition, or sale of company assets

3

Legal Requirements

When required by law, regulation, or to protect our legal rights

4

With Your Consent

When you have explicitly given us permission to share your data

We do not sell your personal information to third parties.

Data Security

We implement robust security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

🔐

Encryption

Data encrypted in transit (TLS) and at rest (AES-256)

🔍

Audits

Regular security assessments and penetration testing

đŸšĒ

Access Control

Role-based access with multi-factor authentication

📚

Training

Regular employee training on data protection

Your Rights

Depending on your location, you have the following rights regarding your personal data:

📋 Access

Request a copy of your personal data

âœī¸ Correction

Request correction of inaccurate data

đŸ—‘ī¸ Deletion

Request deletion of your data

📤 Portability

Request transfer of your data

đŸšĢ Opt-out

Opt out of marketing communications

â†Šī¸ Withdraw

Withdraw consent at any time

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the CCPA:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to delete personal information
  • Right to non-discrimination for exercising your privacy rights

Contact Us

If you have questions about this privacy policy or our data practices, please contact us: